Quality Assurance in 2022 – Customer experience and software quality.
Insights on Quality Assurance from the most recent World Quality Report. Introduction- The World Quality Report for 2021/2022 (WQR) has been released by Capgemini and MicroFocus, and this [...]
The Beatles’ “Get Back” as a mini business analysis
The Beatles knew how to create a BHAG. While watching the Beatles documentary “Get Back,” by Peter Jackson (I’ve finished two of the three parts so no [...]
Customers as partners in success
The best indicator of a job well done is the success of your partner. A common principle in the best companies is to treat customers as partners [...]
Develop software in-house to differentiate your business
Your Software Is Your Competitive Advantage, from the Harvard Business Review. In our previous blog post we examined how companies are realizing that they are software businesses [...]
Enabling & owning quality across business processes for a more efficient organization!
A good friend of mine said “Have you ever noticed that people only talk about quality when it is missing??” In general, [...]
Software Testing and Quality Assurance – Using Artificial Intelligence
Making your business more competitive, from the Harvard Business Review. Introduction - No matter your company size or market served, senior business leaders across all verticals are [...]
Testing APIs using Eggplant
Did you know that over 83% of all web traffic is for API calls? They are literally everywhere on the web, and in your business. Created [...]
Robotic Process Automation Introduction
I found a great, introductory overview of robotic process automation (RPA) and what it "is" and "is not". This quick, 5-minute read includes eight sections that cover [...]
START DEFINING YOUR TESTWARE
Defining your testware can be a daunting task, yet not doing so often leads to problems just as your test initiatives are gathering steam and attention [...]
Quality Assurance – How can we improve software quality?
Insights on Quality Assurance from the most recent World Quality Report. Introduction- The World Quality Report for 20/21 (WQR) has been released by Capgemini and MicroFocus. As always, [...]
Test Automation Explained
This is a great overview on application test automation from Eggplant. In this article, Jaspar Casey explains what Automated Application Testing is. He also describes the benefits [...]
Process Automation gone wild – untangling the RPA web
At a conference recently I was listening to manager talk about how they have deployed RPA (robotic process automation) tools to everyone in their contact center. I [...]
Automating application testing – begin with end in mind
The questions I get most often is where to start with application test automation? Followed by what things to look for in a tool? I get [...]