I found a great, introductory overview of robotic process automation (RPA) and what it “is” and “is not”. This quick, 5-minute read includes eight sections that cover the major points of RPA in a vendor neutral way. Very worth the time if you’re thinking about how RPA can support improvements in your organization.

I couldn’t agree more with the author’s analysis that “RPA on its own is not intelligent”. According to the latest World Quality Report, roughly 40% of businesses lack the needed expertise and struggle with tool selection and project approach. Additionally, 70% of organizations miss their QA goals.

Contact us to learn how MCANTA delivers business improvements by combining proven process analysis techniques, extensive tool knowledge, and a cognitive apprenticeship model for knowledge transfer to support organizations creating sustainable RPA programs.