About Patrick Grant

A technology operations enthusiast who saw the potential in test automation and automation in general to deliver better service to end users. I believe that automation need to be coupled with process analysis and performance measurement. My background covers ERP and COTS (commercial off the shelf) systems that support business operations in large and small enterprises. A fan of lean methodologies, agile, ISTQB, automation, learning and results.

Testing APIs using Eggplant

Did you know that over 83% of all web traffic is for API calls? They are literally everywhere on the web, and in your business. Created based on feedback from our clients, this tutorial will prepare you to test APIs using the API endpoints included in Eggplant's Digital Automation Intelligence suite. Starting with a [...]

By |2021-07-13T11:00:03-05:00July 5th, 2021|DAI, Functional, Test Automation|

Robotic Process Automation Introduction

I found a great, introductory overview of robotic process automation (RPA) and what it "is" and "is not". This quick, 5-minute read includes eight sections that cover the major points of RPA in a vendor neutral way. Very worth the time if you’re thinking about how RPA can support improvements in your organization. I couldn’t [...]

By |2021-05-07T13:57:15-05:00May 7th, 2021|Test Automation|

Test Automation Explained

This is a great overview on application test automation from Eggplant. In this article, Jaspar Casey explains what Automated Application Testing is. He also describes the benefits and common myths about this automation. He then includes a great analogy between self-driving cars and testing automation levels. This is what MCANTA identifies as the scale between [...]

By |2021-02-21T22:38:15-06:00January 7th, 2021|Test Automation|

Process Automation gone wild – untangling the RPA web

At a conference recently I was listening to manager talk about how they have deployed RPA (robotic process automation) tools to everyone in their contact center. I asked how much effort had gone into documenting what the current processes are: Response was a blank stare. I then asked how much training had gone into methods [...]

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